Responsibilities:
1. Data Entry and Maintenance:
- Enter, update, and maintain customer data in the CRM system.
- Ensure the accuracy and completeness of information.
2. Database Management:
- Organize and categorize data for easy retrieval and analysis.
- Implement and enforce data quality standards.
3. Data Cleansing:
- Regularly review and clean up duplicate or outdated records.
- Monitor data integrity and address inconsistencies.
4. Reporting:
- Generate regular reports on CRM data for analysis and decision-making.
- Create custom reports based on specific user or management requirements.
5. User Training and Support:
- Train CRM users on data entry best practices.
- Provide support and troubleshoot data-related issues.
6. Integration:
- Collaborate with IT and other teams to integrate CRM with other systems.
- Ensure seamless data flow between the CRM and other applications.
7. Security and Compliance:
- Implement and maintain data security measures.
- Ensure compliance with data protection regulations.
Qualifications:
- Bachelor’s degree in Business, Information Technology, or related field.
- Proven experience in CRM data management or a similar role.
- Familiarity with CRM systems and database management.
- Strong analytical and problem-solving skills.
- Detail-oriented with a focus on data accuracy.
- Excellent communication and training abilities.
- Knowledge of data protection regulations is a plus.
Application Process:
Submit your resume and cover letter to [Email Address]. Please use “CRM Data Manager Application” as the subject line. Application deadline is [Closing Date].
